Thursday, April 30, 2015
Nuts to Today
Wednesday, April 29, 2015
Shoeless Joe and the Attempted Pyramid
Tuesday, April 28, 2015
This Spoke to Me...
Monday, April 27, 2015
ApPAlachian Elation
I also found time to hijack my Mom's bike took to the trails near Palmerton. Even though it's just across the Lehigh River, getting to the Delaware & Lehigh Trail requires a car or riding your bike a few miles out of your way. Guess which one I chose. Hah...at any rate, by the time I got to the trailhead, I was already 5 miles in:
Wednesday, April 22, 2015
The Cost of Inflation
Monday, April 20, 2015
A Tale of Two Days...in One
Saturday, April 18, 2015
Rustcycles: Carlisle & Master - Double Shot
Thursday, April 16, 2015
Nice "Rack": 9th & Passyunk
Wednesday, April 15, 2015
Lemonhead
Tuesday, April 14, 2015
Outward Bound for Glory
Saturday, April 11, 2015
Nice Rack: Logan Square
Friday, April 10, 2015
Nice Rack: Bodine & Wildey
Wednesday, April 8, 2015
Paper Trail
A Short Post
Monday, April 6, 2015
Rustcycles: 11th & Spring Garden - Double Shot
Saturday, April 4, 2015
Underprivileged Overload
Friday, April 3, 2015
Nice Rack: Frankford & Susquehanna
Thursday, April 2, 2015
When Business Gets (Awkwardly) Personal
Last week, Wash Cycle opened a new plant in North Philly, and promoted me to "Route Manager," which basically means I'm in charge of all the northern commercial appointments, rather than having a different person assigned to them every day. Go me. Haha.
One of the intended results of this move was that we'd have a more personal relationship with our clients, and let me tell ya...it's working.
Case in point, earlier this week I went to deliver a bag at a spa-like business (I'm attempting to preserve anonymity). They weren't open yet, but the business owner was there at our scheduled time and greeted me at the front door wearing nothing but a pair of gym shorts. THAT'S personal. I think he said he was cleaning.
One of my past bosses once said, in regards to customer service, "Make sure the client has a warm fuzzy." I don't think this is what he had in mind.